Module 1: What This Service Offers
Exclusive Support Service for FTGO Wristband Buyers
To ensure the smooth and correct use of our wristband products, FTGO provides exclusive training and consultation services for customers who have purchased our wristbands.
These services help you:
Set up thermal or thermal-transfer printing systems
Learn correct usage and wearing techniques
Configure labels and printers properly
Prevent common usage or printing issues
📦 This service is only available to FTGO product buyers and is not sold separately.
Module 2: What’s Included in the Training
Tailored to Different Wristband Applications
Medical Wristband Training
Features of nano-silicone materials
Step-by-step printing instructions (thermal & transfer)
Printer compatibility and paper type selection
Secure fastening methods and comfort improvements
Event Wristband Application Guidance
Color and ID mapping by access type
Importing personalized data for mass printing
Workflow optimization for large-scale distribution
Wristband handling before, during, and after events
Device and Software Setup
Compatible printers and driver installation
Label template setup, barcode/QR integration
Connecting to HIS, check-in, or visitor systems
Module 3: Who Should Use This Service
Designed for Our Valued Wristband Customers
First-time FTGO wristband users
Hospitals integrating wristbands with information systems
Event planners handling crowd management
Custom wristband buyers with specific technical requirements
Overseas partners requiring operational guidance
💡 We help ensure a seamless transition from purchase to usage — your operations, powered by wristband expertise.
Module 4: Service Formats & Benefits
Reliable, Structured, and Customer-Centered
📘 Printed guides, usage manuals, and SOPs included
📹 Remote video training or on-site visits available
🛠 Covers the full process from printing to application
🌍 Multilingual support (Chinese, English, others)
Module 5: How to Access the Service
Contact Us for Your Custom Wristband Support Plan
All customers who purchase wristband products from FTGO are eligible for this complimentary support service.
☎ Phone: (+86)13760635522
✉ Email: info@ftgo.cn
📝 Request Form: Consult products
📍 Address: Guangzhou, China
Read more for helpful tips in our article below:
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service related FAQ’s
Yes. It is designed for use in hospitals, maternity centers, maternal and child health clinics, and community health programs.
We offer multiple materials based on your event needs:
PET (Recommended): Cost-effective, great print quality, and durable
Nano Silicone: Reusable, soft, waterproof, ideal for VIP or multi-day events
Tyvek®: Lightweight, tamper-evident, suitable for one-day use
Vinyl/Plastic: Strong, secure, for extended wear or access control
FTGO’s growth can be divided into four main stages:
2011–2012: Established initial product line focused on patient wristbands.
2013–2015: Expanded the team and production capacity.
2016–2018: Annual output exceeded 50 million wristbands, with rising market recognition.
2019–Present: Invested in R&D and innovation, serving both domestic and international clients.
You can contact us directly through our website or submit a request for a custom quote. Distributors worldwide are welcome — we offer competitive pricing and full technical support.
We offer a wide range of chip options, including LF (125KHz), HF (13.56MHz), and UHF (860–960MHz). Supported chip models include NXP MIFARE®, NTAG®, Impinj Monza®, Alien Higgs®, EM4305, and more.






