Module 1: What This Service Offers
Exclusive Support Service for FTGO Wristband Buyers
To ensure the smooth and correct use of our wristband products, FTGO provides exclusive training and consultation services for customers who have purchased our wristbands.
These services help you:
-
Set up thermal or thermal-transfer printing systems
-
Learn correct usage and wearing techniques
-
Configure labels and printers properly
-
Prevent common usage or printing issues
📦 This service is only available to FTGO product buyers and is not sold separately.
Module 2: What’s Included in the Training
Tailored to Different Wristband Applications
-
Medical Wristband Training
-
Features of nano-silicone materials
-
Step-by-step printing instructions (thermal & transfer)
-
Printer compatibility and paper type selection
-
Secure fastening methods and comfort improvements
-
-
Event Wristband Application Guidance
-
Color and ID mapping by access type
-
Importing personalized data for mass printing
-
Workflow optimization for large-scale distribution
-
Wristband handling before, during, and after events
-
-
Device and Software Setup
-
Compatible printers and driver installation
-
Label template setup, barcode/QR integration
-
Connecting to HIS, check-in, or visitor systems
-
Module 3: Who Should Use This Service
Designed for Our Valued Wristband Customers
-
First-time FTGO wristband users
-
Hospitals integrating wristbands with information systems
-
Event planners handling crowd management
-
Custom wristband buyers with specific technical requirements
-
Overseas partners requiring operational guidance
💡 We help ensure a seamless transition from purchase to usage — your operations, powered by wristband expertise.
Module 4: Service Formats & Benefits
Reliable, Structured, and Customer-Centered
-
📘 Printed guides, usage manuals, and SOPs included
-
📹 Remote video training or on-site visits available
-
🛠 Covers the full process from printing to application
-
🌍 Multilingual support (Chinese, English, others)
Module 5: How to Access the Service
Contact Us for Your Custom Wristband Support Plan
All customers who purchase wristband products from FTGO are eligible for this complimentary support service.
-
☎ Phone: （+86）13760635522
-
✉ Email: info@ftgo.cn
-
📝 Request Form: Consult products
-
📍 Address: Guangzhou, China
Read more for helpful tips in our article below:
- 1
Popular products
service related FAQ’s
Certainly. If you find a case that aligns with your needs, we can adapt or replicate the solution to suit your project. All designs and features can be tailored based on your branding, functional, or security requirements.
A thermal transfer printer is required. FTGO wristbands are compatible with mainstream thermal transfer printers or our proprietary FTGO thermal transfer printer, which ensures optimal print quality.
Yes, you can assign different colors or print styles for VIPs, staff, general admission, or specific seating zones to help your team visually manage access levels with ease.
Absolutely. We offer full customization options, including:
-
Full-color logo printing
-
Custom text (e.g., room types or package levels)
-
Barcodes, QR codes, and serial numbers
-
RFID or NFC chip integration
FTGO supplies high-quality thermal and thermal transfer wristband printers. You can choose based on the following factors:
-
Printing Volume: For high daily output, industrial-grade printers are recommended
-
Printing Method: Choose thermal transfer if long-lasting print quality is required
-
Usage Environment: Compact and portable models are available for space-limited areas