Project Description

Client Overview: Bumrungrad International Hospital (Thailand)

Located in Bangkok, Bumrungrad International Hospital is one of Asia’s most renowned private medical institutions, serving over 1.1 million patients annually from more than 190 countries. Known for its world-class healthcare services and advanced medical technologies, the hospital maintains stringent standards for patient safety, identification, and comfort.

Challenge: Sourcing High-Quality Wristbands through Local Channels

Due to strict procurement policies and local supplier partnerships, Bumrungrad International Hospital sources many of its consumables through authorized third-party distributors. The hospital required soft, durable, and hygienic wristbands that could withstand high patient turnover and align with their premium service image.

Solution: FTGO as the Trusted Manufacturer Behind the Scenes

FTGO became the original product source behind the wristbands delivered by a regional third-party supplier. Despite not being a direct supplier, FTGO’s product quality, material innovation, and print clarity stood out immediately.

  • ✅ Soft-touch nano-silicone wristbands were praised for comfort, even during extended wear

  • ✅ Both thermal and thermal-transfer models supported seamless integration with hospital systems

  • ✅ The wristbands remained intact and legible under disinfection protocols, gaining trust from hospital staff

Feedback from the Local Distributor

The local supplier, responsible for delivering FTGO-manufactured products to the hospital, reported exceptionally positive feedback:

“Among all the brands we’ve offered, FTGO wristbands are the most consistently requested. The hospital values the comfort, print clarity, and reliability. We never worry about finding clients for FTGO products in the Thai market.”

Results: Reputation Beyond Branding

Although not labeled directly under the FTGO name at the hospital level, the product’s reputation speaks for itself:

  • 🏥 Used daily in one of Southeast Asia’s top hospitals

  • 🤝 Strong endorsement from trusted local distributors

  • 🌍 Reinforced FTGO’s visibility and reputation in Thailand’s premium healthcare segment

This case demonstrates FTGO’s strength as a silent powerhouse behind successful supply chains, trusted even when not in the spotlight.