Project Description

Client Overview: Ramathibodi Hospital, Thailand
Ramathibodi Hospital, located in Bangkok, is one of Thailand’s most prestigious teaching hospitals under Mahidol University. As a tertiary care center and a national referral hospital, it handles a large number of patients across various departments daily. Committed to clinical excellence and technological advancement, Ramathibodi has been actively enhancing its infrastructure—including the modernization of its patient identification system.

Challenge: Upgrading Identification Methods Across Departments
Before adopting FTGO solutions, Ramathibodi relied on handwritten wristbands and locally sourced ID tools, which often led to smudged writing, difficulty in verification, and discomfort for long-stay patients. Given the hospital’s scale and need for efficiency across high-traffic units such as emergency, surgery, and pediatrics, the limitations of traditional ID methods became increasingly apparent.

Despite following localized procurement regulations, Ramathibodi’s medical supply team sought international-level quality and reliability in patient ID products.

Solution: FTGO – Delivering Consistency Through Local Channels
Although the wristbands were procured via local Thai distributors, the original source was FTGO, a trusted wristband manufacturer. Our solutions helped facilitate Ramathibodi’s smooth transition with:

✍️ Initial Stage: Delivery of durable, easy-to-label write-on wristbands with secure closures and tear-resistant materials

🖨️ Advanced Stage: Introduction of thermal and thermal-transfer wristbands, providing high-definition printing, alcohol resistance, and longer wear time—ideal for HIS integration

👶 Multi-Department Support: Pediatric sizes, adult bands, and department-specific color customization to support emergency, inpatient, and ICU workflows

All FTGO wristbands are made with nano silicone and soft-touch materials, ensuring skin-friendliness, allergy prevention, and reliable fastening even in humid or high-activity environments.

Feedback from the Local Distributor
FTGO’s Thai distributor shared insights on Ramathibodi’s response:

“Ramathibodi was impressed by how seamlessly FTGO’s wristbands integrated into their systems. The hospital staff especially appreciated the print clarity and comfort, which greatly improved day-to-day operations.”

Results: Improved Workflow and Cross-Department Reliability
With FTGO’s quality products and flexible support, Ramathibodi Hospital has:

📈 Modernized its patient identification systems across key departments

🛡️ Strengthened patient safety through clear, scannable, and durable ID bands

🔁 Built a stable procurement relationship with the local distributor—backed by FTGO’s steady manufacturing capability

Today, FTGO wristbands are in active use throughout Ramathibodi Hospital, contributing to smoother workflows, better patient experiences, and long-term system reliability—setting a strong example for other hospitals across Thailand seeking similar upgrades.